I am writing to introduce our online retail store, which specializes in car floor mats. We are currently looking for a reliable supplier of car floor mats (See attached) and potential partner to support our growing business.

Could you please provide information on the following:

Turnaround Times: What are your standard turnaround times for processing and shipping orders?
Drop-shipping Services: Do you offer drop-shipping services, including packing the products and preparing them for courier collection directly from your factory to the customer.
Return Policy: What is your return policy for defective or unsatisfactory products?

We are eager to explore potential collaboration opportunities and look forward to your prompt response.

Best regards,